Privacy policy
How we collect, use and protect your personal data under the UK GDPR and Data Protection Act 2018.
Effective date: 14 January 2026
At Distinct Spaces (trading as Exelixis Property Services Ltd), we take the security of your personal data seriously. This policy outlines how we collect, process and protect your information in compliance with the UK Data Protection Act 2018 and the UK GDPR.
1. Data controller
The entity responsible for your personal data is:
- Legal entity: Exelixis Property Services Ltd
- Trading as: Distinct Spaces
- Registered location: Twickenham, London, United Kingdom
- Contact: contact@distinct-spaces.co.uk
2. Information we collect
When you request a consultation or get in touch via our website, we collect the following information:
- Identity data: first name and last name
- Contact data: email address and telephone number
- Location data: your city or area (for example, Twickenham, Richmond) so we can assess whether we cover your location
- Project data: details about your property, what you want to build, and any relevant requirements or constraints
3. How we use your data
We do not sell your data. We use this information strictly to:
- Assess whether your project is something we can help with
- Arrange on-site consultations and surveys
- Provide quotations and contracts
- Comply with local council planning department requirements when acting as your agent
4. Data storage and security
Your data is stored securely within our encrypted customer relationship management (CRM) system. We use reputable cloud providers with strict access controls. We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including any legal, accounting or reporting requirements.
5. Your rights
Under UK law, you have the following rights:
- Right of access: you can request a copy of the personal data we hold about you
- Right to rectification: you can ask us to correct any data that is inaccurate or incomplete
- Right to erasure: you can ask us to delete your personal data, provided we have no legal obligation to retain it (for example, for building control records or warranty purposes)
6. Third-party links
This website may include links to third-party websites. Clicking on those links may allow third parties to collect or share data about you. We do not control these websites and are not responsible for their privacy practices.
7. Contact us
To exercise your rights or ask any questions about this policy, please email us at contact@distinct-spaces.co.uk.